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Support hours for the week of May 1st

Our support team will be in training between May 1st – May 6th. During this short period, we will not be able to provide 24-hour support. You will still be able to submit support requests through our help center or through email. Here are the support hours (PDT) you can expect, starting Sunday, April 30th: Sunday, April 30th: Closed […]

Migration to a new email platform

We’ve always aimed to provide our users with an email service that is not only straightforward and functional but also customizable to their needs. With this in mind, we’ve made the decision to switch to a new email platform. It’s a feature-packed solution that boasts an easy-to-use interface and an impressive array of functionalities. Change […]

Update your DNS for our hosting service

On April 13th, 2017, we will be performing changes to our infrastructure that will affect your hosting account. We have recently sent an email, outlining your account details as well as new IP addresses for your use. If you have not received the email, please contact customercare@enom.com to retrieve the details. What you need to […]

Customer service representative working at a computer in an office.

Our support just got a whole lot better

We are excited to announce the launch of our brand new Support Ticketing System. This new system will create efficiencies for everyone. Customers can submit, manage and track all submitted requests and we will be able to handle all incoming tickets with ease, resulting in faster response times and convenience. What’s new New interface When […]

A new chapter for eNom

For the past 20 years, eNom has enabled businesses and consumers to define and establish their online presence. As one of the early wholesale registrars, we provide the technological infrastructure to support a network of approximately 28,000 active resellers and 14 million domains under management. Today, a new chapter begins. We’ve entered into an agreement […]