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Why are ccTLDs so complicated?

This industry is complicated. Recently, we shed some light on how the domain channel operates, and the unique roles that ICANN, registrars, registries, resellers, and registrants play within this interconnected system. In the world of generic top-level domains, like .COM and .ORG, the channel structure is at least clearly defined, although registration policies and requirements […]

Registry, registrar and registrant – what’s the difference?

The domain industry is technical, complex, and sometimes unforgiving. Part of what makes it unique is the multilevel channel involved in creating a domain from scratch to making it viewable on your browser. Unfortunately, the creation and distribution of domains are far from straightforward. They involve multiple parties, doing different things, in different ways, with […]

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We’re improving customer support. because you deserve better.

Tucows makes it a priority to set the bar for Customer Support in our industry.  We hold ourselves to a high standard, and we know that lately, Enom has fallen short of it. We want to acknowledge the frustration this has caused our customers over the last few months. We’ve failed to meet your expectations, […]

Symantec and Google avert SSL meltdown

Google shook up the SSL industry back in March of this year when they released a proposal addressing “a series of failures by Symantec Corporation to properly validate certificates.” The outlined restrictions would effectively withdraw the Chrome browser’s trust in all certificates issued by Symantec. They notably included the removal of the green browser address […]

Enom 3 months after the Tucows acquisition

It’s hard to believe it has been 3 months. Since the acquisition, we have been working diligently (and harder than we have ever worked in our lives). We wanted to take a moment to give you a quick update on the work being done, and it’s also important for us to share our vision for […]