We are excited to announce the launch of our brand new Support Ticketing System. This new system will create efficiencies for everyone. Customers can submit, manage and track all submitted requests and we will be able to handle all incoming tickets with ease, resulting in faster response times and convenience.
- New interface
When you visit help.enom.com, you will immediately notice a new interface. We have made it easy for you to navigate around, helping you find what you need, fast.
- Submit a request
When you’re logged in with your Enom/Namejet credentials, you will have the ability to submit a request.
- Stay up-to-date with your requests
Once you have submitted a support ticket, you will be updated on how it’s progressing. We’ll notify you via email when we have received your request, any request changes, and when it has been resolved. You will always be in the know.
- View, manage and track your tickets
You can conveniently view and manage all of your tickets in a single place.