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Innovating to support small businesses during the pandemic

In 2020, a huge number of small businesses moved or shifted their focus to online sales. Many of our reseller partners provided a means for businesses to do this fast and effectively, but more than that, they innovated to create new features to help these customers adapt to the virtual-only world. Today, we’re highlighting two […]

The online shop checklist: help your new clients launch their business

You know what it takes to be successful in e-commerce. But do your customers? Whether you work in website design, development, hosting, or business services, it’s important to take a step back and consider a new shop owner’s perspective. Let’s discuss how to best serve your small-biz customers and win their business again and again. […]

ICANN70 recap

Welcome back from Cancun; I hope everyone is rested following travel to and from the recent ICANN70 conference… Wouldn’t that be nice? We didn’t get to travel to Cancun this year, and I don’t expect to be able to travel for ICANN71 or 72 either, but we still had a successful conference with lots of […]

How to upsell your customers online

From our partners at .biz domains. Want to boost your company’s revenue? Master the art of upselling—that is, convincing customers to purchase pricier items or additional products they hadn’t previously intended on buying. Apart from having a positive impact on your bottom line, upselling can also help strengthen relationships with clients and improve their perception […]

Tucows votes in support of the Nominet public benefit initiative

As the world’s largest wholesale registrar and a global supplier of domain names, Tucows regularly engages in policy work within our industry. The Open Internet is an agent for positive change, and we believe in the importance of stable Internet infrastructure and the value it brings to the domain name system — across both generic […]