What Happens if SafeSite Finds Malware on My Site?
Article Number: KB 1630
Product: Value Added Services
Audience:eNom Reseller, eNom Central, Bulk Register
My site is protected by Symantec SafeSite. What happens if the site fails a malware scan?
If Symantec detects malware during their daily scan, it deactivates the Trust Seal on the web site and notifies the web site owner by email that it has done so. The notification includes details about the type of malware and the infected pages, and provides a link to detailed information. This notification system allows the owner to take rapid corrective actions and submit a request for a scan to reactivate Symantec Safe Site.
Last Updated: December, 2015