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What Happens After I Purchase SafeSite?

Article Number: KB 1628

Product: Value Added Services

Audience:eNom Reseller, eNom Central, Bulk Register

Problem

What happens after I purchase Symantec SafeSite?

Solution

Once you’ve purchased Symantec Safe Site, you must complete the application process in the account management page and submit it for approval. And, if this domain uses ID Protect, it must be disabled until Symantec has verified the domain ownership.

To configure SafeSite:

  1. Log in to your account.
  2. If the domain has ID Protect, click “Registered Domains”. Navigate to the domain and click the ID Protect icon. Select Unprotected and then click Save changes.
  3. To configure Symantec Safe Site, from the Security menu, hover on Symantec Safe Site, and then click Manage.
  4. In the row for the Trust Seal you want to configure, click Configure Now. Complete the form and then click Submit for Approval.

    If you select “Individual” in the “User Type” menu, you will receive an email from Symantec with “Identity Authentication for Your Symantec Safe Site for Individuals” in the subject line.

    The email contains a link to an Equifax identity verification page. You must provide this information to complete the Symantec verification process.

Symantec will first verify the information you provide including domain name ownership, contact information and malware scan. You’ll receive an email confirming the activation of your Trust Seal once validation is completed.

It takes up to 5 business days for Symantec to verify identity and approve the Trust Seal.

Once approved, you will embed a Symantec Safe Site script in your web code. The script will display on our web site, on your Symantec Safe Site details page.

More Information

 

Last Updated: January, 2016

 

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