How Does the SiteLock Virus Work?
Article Number: KB 1627
Product: Value Added Services
Audience:eNom Reseller, eNom Central, Bulk Register
How does the SiteLock virus scan work?
The Virus scanner works by pulling the files from your daily scans and comparing them to an industry-leading database of virus signatures to determine if there is any match between your site and known malicious code. Because this is an intensive process and it is important to avoid an impact to your website’s performance, the scan is done on a rolling basis, downloading a piece of your site each day. For most sites, this process completes within 30 days.
If SiteLock finds a vunerability, SiteLock will inform the site owner by email, and with an alert in the SiteLock Dashboard. The report will provide complete information about the issue that is found along with help to remove it.
Site visitors will not be alerted to any problem. The SiteLock seal will simply continue to display the date of the last good scan of the website site. If the site owner fails to rectify the problem, within a few days SiteLock will remove the seal from the site and replace it with a single pixel transparent image. At no point will SiteLock display any indication to visitors that a website has failed a scan.
Last Updated: January, 2016