Access Control Violation - Escrow hold
Article Number: KB 1327
Product: Other Website Issues
Audience: eNom Reseller, eNom Central, Bulk Register
I'm trying to transfer a domain I recently won in auction, and I'm getting an error: Access Control Violation - Escrow hold. Are there sections in the agreement that talk about this restriction?
There is an auction lock (escrow hold) placed on domains you win from NameJet. Below are details about this process
The NameJet agreement says you will be bound by registrar's registration agreement. Both the FAQ's and Auction Amendment highlight there is an escrow holding period know as "auction lock" which prohibits the transfer of the domain. This provides time for the previous registrant to file an "expiration recovery" request to eNom's Legal department for evaluation. In part, the sections of interest are below:
NameJet Agreement and FAQ:
If the domain name is provided to us through one of our registrar partners, such as Network Solutions and eNom, you agree to be bound by the applicable terms and conditions related to domain name registrations found in their respective service agreements.
What is "Auction Lock" and why is it placed on Pre-Release domain names supplied by eNom?
If a Pre-Release domain name is supplied by eNom, upon receipt of your auction payment the domain enters an Escrow Holding Period known as Auction Lock. This holding period lasts for approximately 45 days following the completion of the auction. During this period, the domain cannot be transferred, nor can you push the domain to another account. You can make updates to the domain, such as changing DNS, updating host records or making WHOIS changes at any time during the Auction Lock timeframe.
If you have sold the domain to someone else (or purchased on their behalf), while you cannot push or transfer the name, you can change the whois to show the new registrant's information. You can also add a domain password (from the control panel), and then ask your buyer to visit www.access.enom.com. They will enter the domain and password and will have the ability to update the password, their contact information, DNS and hosting records at any time. Once the Auction Lock has expired, you can push the domain, or unlock and send them the EPP code to transfer the domain away.
eNomCentral Registration Agreement:
The agreement can be found here: http://www.enom.com/terms/agreement.aspx
In Section 5.b.ii. the registration agreement says: Once the After Market Domain Name is transferred into your Account, such After Market Domain Name may not be transferred away from us to another registrar during the first 60 days following the transfer, during which time the After Market Domain Name may be placed on transfer lock.
Last Updated: October, 2015