24/7 Support (425) 274-4500 | Submit a Ticket | Who is my Reseller?

Intermediate CA Certificates / CA Chains / CA Bundles

Article Number: KB 1107

Product: Value Added Services

Problem

Where can I find the intermediate CA Certificate / CA chain / CA bundle for my SSL certificate?

Solution

Some SSL certificates require that an intermediate certificate also be installed on the web server. If you're using third-party hosting, you'll want to download the intermediate certificate and install it at the same time as the SSL certificate that you purchased from us. Intermediate certificates are sometimes referred to as CA chains or CA bundles.\

Below are the download locations of the intermediate certificates for our respective certificate providers:

More Information

See KB 1657 How to install a CA in Linux Hosting Control panel

https://support.comodo.com/index.php?/Default/Knowledgebase/Article/View/620/1/which-is-root-which-is-intermediate for install order.

Symantec: https://knowledge.symantec.com/support/ssl-certificates-support/index?page=content&id=AR657

RapidSSL: https://knowledge.rapidssl.com/support/ssl-certificate-support/index?page=content&id=AR1548&actp=search&viewlocale=en_US&searchid=1409096584497

Last Updated: October, 2015

 

Still looking for help? Call us at 1-425-274-4500 or click here to open a ticket online.