24/7 Support (425) 274-4500 | Submit a Ticket | Who is my Reseller?

Add, View, or Edit MX records

Article Number: KB 1071

Product: Email

Problem

Where can I add, view or edit MX records for my domain?

Solution

MX records are DNS records that control which email server your domain name resolves to. Your domain must be using our DNS servers in order to set MX records on our system (see How to Change Domain Nameservers (DNS)).

Please note that making changes to your email settings could result in an outage of email service.

To manage your MX record:

  1. Under the Domains menu, click My Domains.
  2. From your domain list, click on the domain name you wish to manage.
  3. Click Email Settings or from the Manage Domain drop-down list, click Email Settings.

More Information

If you wish to add custom MX records for your domain, change the Service Selection to "User (MX)". This is for advanced users who wish to use third-party email service from other providers. Please enter the MX records in the following format:

Host Name Address Pref
@ mxin.name-services.com 10

If your domain were example.com, the above records would point all mail delivered to @example.com to the mail server mxin.name-services.com. The Pref field is also known as Priority. This is used to prioritize mail servers if you are entering more than one.

If you would like to use our mail services for your domain, please see the below articles:

Last Updated: August, 2015

Still looking for help? Call us at 1-425-274-4500 or click here to open a ticket online.