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Who is My Reseller?

Article Number: KB 806

Product: General Domain

Problem

My domain shows that it is registered at eNom, but I do not have an account here. How do I find out where my domain is?

Solution

It's likely that you registered your domain through one of our resellers. Please visit http://www.enom.com/. Please ensure that you are not logged into an account by verifying that the Log-in link is displayed at the top-right of the page. If you see a Log-out link, please click it to log out the account.

Click on the Help link at the top-left of the page. Enter your domain name in the first field, and then type the characters that are displayed in the second field. Click Retrieve Provider. Your reseller's contact information will then be displayed.

We are not able to directly support domains purchased through resellers. Please contact your reseller, and they will assist you with your inquiry. They can help you renew your domain, update your name servers or host records and much more!

Or click to view instructions on what to do if you have an Unresponsive Reseller.

More Information

 

Last Updated: September, 2015

 

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