24/7 Support (425) 274-4500 | Submit a Ticket | Who is my Reseller?

Your Support Center Email Address

Article Number: KB 366

Product: Other Website Issues

Audience:eNom Reseller, eNom Central, Bulk Register


What is onlinehelpservice.com? Why are my support emails sent to that domain, and how can I change my Support Center contact email address?


The Support Center software uses the domain, onlinehelpservice.com, to deliver email communication to you by creating a custom email address for every support account. The address is created by using your domain account login ID, and making it an email address on onlinehelpservice.com. For example, testlogin@onlinehelpservice.com.

Our email forwarding system routes email from the onlinehelpservice.com address to the address listed on your account. Therefore, to change your Support Center email address, you will just need to update the email address on your account (see How to Change Account Information (Password, Credit Card, etc.)).

More Information


Last Updated: November, 2015


Still looking for help? Call us at 1-425-274-4500 or click here to open a ticket online.