Your Support Center Email Address
Article Number: KB 366
Product: Other Website Issues
Audience:eNom Reseller, eNom Central, Bulk Register
onlinehelpservice.com? Why are my support emails sent to that domain, and how can I change my Support Center contact email address?
The Support Center software uses the domain, onlinehelpservice.com, to deliver email communication to you by creating a custom email address for every support account. The address is created by using your domain account login ID, and making it an email address on onlinehelpservice.com. For example, firstname.lastname@example.org.
Our email forwarding system routes email from the onlinehelpservice.com address to the address listed on your account. Therefore, to change your Support Center email address, you will just need to update the email address on your account (see How to Change Account Information (Password, Credit Card, etc.)).
Last Updated: November, 2015