How to Initiate an Outgoing Domain Transfer
Article Number: KB 234
How do I transfer a domain name to another registrar?
Transferring your domain to another registrar is different than changing your nameservers, or "transferring your domain to your hosting company." Please see the article, How to change domain nameservers (DNS) for further information. Please give us a call or submit a ticket if you have any questions.
If you choose to work with a different registrar and need to transfer your domain registration away from eNom, you will need to do three things in our system (for most domain extensions):
- Unlock the domain by disabling Registrar-Lock.
- Verify that the registrant and administrative contacts on the domain are current and valid. You may also want to disable ID Protect if it's enabled, as this will make the transfer process easier.
- Email the authorization (EPP) code to yourself.
Please note that some domain extensions don't use Registrar-Lock or authorization codes. For example, .eu domains only use email verification for transfers, and don't need to be unlocked or have an authorization code submitted for the transfer. For such domain extensions, the below instructions may not be entirely applicable. If this is the case, please search our knowledge base for specifics on the domain extension that you are trying to transfer, or submit a support ticket with your request.
- To unlock a domain, please follow the instructions in the article, How to enable or disable Registrar-Lock (clientTransferProhibited) Status.
- To verify or modify the registrant and administrative email addresses, please see the article, WHOIS Contact Information on Domains. To disable ID Protect, please see the article, Enable/Disable ID Protect for a Domain.
- To disable auto renewal, please see the article, Enable/Disable Auto Renew for Domains. To email the authorization code to yourself, please do the following:
- Under the menu option Domains, click My Domains.
- Click on the link for the domain name.
- Click on General Settings or select General Settings from the Manage Domain drop-down list.
- Click Email Auth Code to Registrant.
Once you have removed the registrar lock and/or obtained the EPP/authorization key for transfer, you will need to submit the transfer order through your NEW registrar.
No further action is required by you or by eNom to transfer the domain away. The gaining registrar (your new registrar) must obtain transfer approval from the listed registrant and/or administrative domain contacts and then submit the transfer request to eNom through the registry. There is no way for us to "push" a domain to another registrar other than via the transfer process.
For information on transfer time frames, please see the article, Domain Transfers: Time Frame for Completion.
Transfer restrictions and additional information
For information on transfer restrictions, please see the article, Reasons a Transfer Could Be Rejected.
If your domain expired and you renewed it with us during the expiration grace period, you will want to wait until 46 days after the expiration date to transfer your domain to avoid losing one year of registration. Please see this article for further details: Extra Year Missing After Transfer Completed. If your domain auto renews while in pending transfer status, the transfer will be cancelled. Therefore it is recommended that the auto-renewal setting be disabled prior to transfer. Enable/Disable Auto Renew for Domains
NOTE: eNom's DNS services are provided at no cost while your domain is registered with eNom. If your domain is utilizing our DNS services, and is transferred away to another registrar, you would need to purchase DNS hosting. Your domain will not continue to resolve to our name servers once it has been transferred away from the eNom credential and marked as transferred away within our database.
If you do not have a direct account with us please contact your reseller to obtain this information. If you do not know the name of your reseller, please see the instructions in the article, Who is my reseller?.