Email and URL Forwarding Options are Missing from Control Panel
Article Number: KB 233
Audience: eNom Reseller, eNom Central, Bulk Register, TV/CC
The email forwarding (or URL forwarding) services are missing from the control panel after I transferred my domain. Why can't I use your DNS settings on this domain?
You must use our DNS servers in order to use email and URL forwarding.
After a registrar transfer, the contact information may change, but not the DNS servers. If you are using custom DNS, email and URL forwarding will not be available.
To change to our DNS servers, set up email forwarding, and set up URL forwarding, please follow the instructions in the below articles, respectively:
- How to Change Domain Nameservers (DNS)
- How to Set Up Email Forwarding
- Forward, Redirect or Point Your Domain/Sub-domain (Change Host Records)
Last Updated: October, 2015