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Forgot Hosting Account Password

Article Number: KB 182

Product: Website Hosting

Audience:eNom Reseller, eNom Central, Bulk Register

Problem

I forgot my hosting account password. What should I do? Can't I just change it?

Solution

To reset your hosting account password:

  1. Log into your main account.
  2. Under the Hosting menu option, click Web Hosting, and then click Manage.
  3. Click the account name of your web hosting package.
  4. In the Currently Viewing box, click General Settings.
  5. Enter your desired password and confirm it, and then click Save Changes.

NOTE: Your password must contain one lower case, one uppercase letter and one numbers, no spaces or symbols, and must be 6 to 14 characters.

More Information

NOTE: If you are using Linux hosting and you previously set up your database(s) through the Custom Buttons > Database Management menu in Plesk, changing your hosting account password will change your MySQL database password as well.

Last Updated: November, 2015

 

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