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Access Control Violation - Escrow Hold / Auction Lock Clarification

Article Number: KB 58

Product: Domain Management

Audience:eNom Reseller, eNom Central, Bulk Register


What does "escrow hold" or "auction lock" mean? What is your policy regarding changes to Pre-Release Auction domains?


Auction Lock

If a Pre-Release domain name is supplied by eNom, upon receipt of your auction payment the domain enters an Escrow Holding Period known as Auction Lock. This holding period lasts for approximately 45 days following the completion of the auction. During this period, the domain cannot be transferred, nor can you push the domain to another account. You can make updates to the domain, such as changing DNS, updating host records or making WHOIS changes at any time during the Auction Lock time frame.

During the Escrow Holding Period, the successful bidder may use the domain name, including creating and hosting a web site. The domain will function properly. You can update the Host Records to use your hosting company nameservers, or use the eNom DNS to forward your domain to your website. Both services are free.

To view the Auction Lock status, choose the menu option Domains > My Domains > choose Domain Overview from the Manage Domain drop-down list. If the domain currently has an Auction Lock applied, it will be displayed as shown below.


Currently in "Auction Lock" (expires: 12/16/2014 10:01:37 AM)

If you have sold the domain to someone else (or purchased on their behalf), while you cannot push or transfer the name, you can change the whois to show the new registrant's information. You can also add a domain password (from the control panel), and then ask your buyer to visit www.access.enom.com. They will enter the domain and password and will have the ability to update the password, their contact information, DNS and hosting records at any time. Once the Auction Lock has expired, you can push the domain, or unlock and send them the EPP code to transfer the domain away.

NameJet Terms of Use

The NameJet agreement says you will be bound by each partner registrar's registration agreement. Both the FAQ's and Auction Amendment highlight there is an escrow holding period known as "auction lock" which prohibits the transfer of the domain.

The eNom agreement can be found here: http://www.enom.com/terms/agreement.aspx.

In Section 5.b.ii. the registration agreement says: Once the After Market Domain Name is transferred into your Account, such After Market Domain Name may not be transferred away from us to another registrar during the first 60 days following the transfer, during which time the After Market Domain Name may be placed on transfer lock.

More Information


Last Updated: October, 2015


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