New Transfer Policy



On December 1st, 2016, a new policy regarding domain transfers will go into effect. The Transfer Policy has been mandated by ICANN to all accredited registrars. This new policy, briefly, states that any “material” change to a domain’s registrant, organization, or email address will trigger a new Change of Registrant process.

A few updates have been made to minimize the impact on our retail and reseller customers to satisfy the Transfer Policy.

Any time a change is made to the above-mentioned registrant information, Enom will act as the “designated agent” and auto-approve the change. We will then send out a confirmation email to all parties. The domain will then be placed in a 60-day transfer lock (unless the previous registrant opted out of the waiting period prior to the change).

View New Transfer Policy



We know that registrants and resellers may require some time to adjust to the new policy. So below is our timeline for the changes as they go into effect:

October '16
  • API documentation available
  • API available in ResellerTest environment
  • Implementation of changes
November '16
  • Finalize implementation
  • Test in all our environments
  • Complete email templates 
December '16
New Transfer Policy takes effect December 1st

Transfer Policy FAQs

  • What is the Change of Registrant policy?

    The Transfer Policy is a procedure that all ICANN-accredited registrars must implement by December 1, 2016. The updated policy now includes rules regarding changing or updating a domain name’s registrant contact information.

  • What action will I need to take as an Enom reseller?

    We have updated our Registration Agreement for Enom to be permitted to serve as the designated agent on the registrant’s behalf. Enom resellers will be required to obtain the agreement of their customers to the updated Enom Registration Agreement on or before December 1, 2016. In addition, we have made similar updates to our ID Protect Agreement, and any resellers offering the ID Protect service will be required to obtain their customers’ agreement to the updated ID Protect Agreement on or before December 1, 2016.

  • What is the 60-day transfer lock?

    The 60-day transfer lock is a period after a “material” change to a domain’s registrant’s  name, organization, or email address during which a domain cannot be transferred to another registrar.

  • How do I opt out of the 60-day transfer lock?

    To opt out of the 60-day transfer lock, login to and go to your "Account Settings". Then click on the "Defaults" tab on the Account Settings page. In this tab, you can disable the "Transfer Lock" options. 

  • What is a Designated Agent?

    A designated agent acts on your behalf. In this case, Enom is the designated agent which acts on the registrant’s behalf, which means no action is required by either party to approve a “material” change to a domain’s registrant name, organization, or email address once the change has been initiated.

  • What’s the difference between the Whois Contact Verification and the Change of Registrant Policy?

    The Whois Contact Verification, a required check of the registrant’s email address, and the Change of Registrant Process both call for the confirmation of contact information. However, the Change of Registrant policy only pertains to a change of registrant contact name, organization, or email address is updated. The Whois Contact Verification is an approval required both when a domain is registered for the first time, and when updating the contact information of an already registered domain. For example, if you change the registrant email address on a domain name that has previously been registered, the new email address will receive an email to confirm that the email address is valid. Additionally, both the former and the new email addresses will receive a confirmation that the change has occurred as well as notice of the 60-day transfer lock, if applicable.