Contact Us

Did you know enom provides the technology for many domain providers in the industry both large and small? And while your domain may live under our technology platform, it may actually be managed a reseller whom would provide you with your account information on their system.

As a leader in the domain industry, we understand that website and email interruptions can be very costly to both your time and business. Our goal is to provide you with an excellent support experience by empowering you with tools and knowledge to ensure your reason for contact is handled promptly and with the least amount of contact points.
 
Please help us to identify your reason for contacting us today:

+ -
My domain is with enom but I am not sure if it is with a Domain Provider
    We have a created a simple tool to check if your domain is with us or one of our many high-quality resellers using our Domain Provider Lookup. This tool will provide you with their contact details whom you may contact for complete assistance of your domain and/or account with them.
+ -
I have contacted my reseller but I cannot get a hold of them
    If you are having troubles reaching your reseller, don't worry, we can still help! Please fill out the form below and attach any documentation as outlined in the Accepted Supporting Documentation section below. Please ensure the supporting documentation matches the Registrant Name and/or Organization as listed on our Whois Lookup so our verification team can review and process this information.
+ -
My domain is not with one of your resellers and I am not sure if I have an account with you
    Please feel free to contact us using the form below and provide us with as much information as you know about your domain. If you have already verified that your name matches the Registrant Name and/or Organization as listed on our Whois Lookup, please attach any documentation as outlined in the Accepted Supporting Documentation section below.
+ -
I know I have an account with you but I lost my login ID and/or Password
    The quickest method is to try our Lost Login or Lost Password links which will ask you for the security questions you chose when initially setting up your account. If you forgot your security question, or forgot/no longer have access to the email you used to manage your account please attach any documentation as outlined in the Accepted Supporting Documentation section below.
+ -
I have access to my account and need technical support
    In order to properly authenticate your request for support, please access your account via our Login Page, and clicking "Help" in the upper left have corner of the screen to Submit a Ticket.
+ -
I have a general question about a domain or service with you
    We are more than happy to answer any questions you may have for us. Please fill out the form below or by phone at (425) 274-4500 available 24 hours a day, 7 days a week.





+ -
Accepted Supporting Documentation
  • A clear and legible government issued color photo ID (e.g. Driver’s License, Passport, Military ID), which completely shows all 4 corners of the document which has not been altered or resized in any way from the original source of the image
  • Business Certificate of Authority for domains and/or accounts with an Organization listed accompanied by a government issued ID with the above criteria matching a signer/owner listed in the document provided
  • Business Articles of Incorporation for domains and/or accounts with an Organization name listed accompanied by a government issued ID with the above criteria matching a signer/owner listed in the document provided
If none of this is available to you, please send anything you feel may be used to help us verify your ownership, our verification team will let you know what additional options may be available in regards to documentation types, we're here to help you.  If you have any additional questions, feel free to reach us by phone at 425-274-4500.

Captcha

Please enter the characters you see in this picture:

Visual CAPTCHA

This helps prevent automated form submissions. If you are not sure what the characters are, make your best guess. You will have another try in the next screen.
Can't see the image? Click here for an audible version in English.

Need assistance with this form?

   is a proud part of   , a leading domain name services company.
Copyright © 1998-2016 eNom Inc. All rights reserved. Terms & Conditions | Privacy Policy | Abuse Policy