One of our main goals for 2016 was to help you, our customers, build your businesses and projects by strengthening the underlying foundations of our platform and company. All year we’ve rolled out features and products that may not have been noticed immediately, but were certainly felt. Behind the scenes, for example, we have a new CMS, new API interactions, and new admin tools for our support teams. These have made your experiences with us faster, more reliable, and more secure.
Collectively, we referred to all of this year’s improvements as the Enom Evolution. “Evolution” isn’t a term we take lightly, and it’s a process that doesn’t happen overnight for a 19-year-old business. When you look back on 2016 and consider the whole body of product releases, so much has changed. That continuous advancement is a large measure of our collective successes in 2016, and that’s how I see 2017 taking shape — only ratcheted up to another level.
Everyone at Enom has contributed to the company you see today. Below are the reflections from a few of our product managers, so you can get a taste of the extremely hard work every Enom team and employee has put in this year.
Jason Silverstein
VP, Product & Engineering
Ray Winninger, Director of Product Management
What were your team’s big goals for 2016?
We had three big goals for the year: 1) launch the new, more modern Enom.com website and developer portals, 2) bring G-Suite and Encryption Everywhere to market, and 3) continue to evolve our developer platform.
Which feature, service, or product was introduced to Enom this year that you are most proud of?
I’m really most proud of the new site. We’ve laid a solid foundation, and soon, it’s going to allow us to radically improve the shopping and domain management user experiences.
What part(s) of the Enom experience do you see yourself looking to improve in the new year?
Next year, we’re going to continue to build on the progress we’ve made on the new website, completing our efforts to modernize Enom.com from top to bottom. Plus, a few very exciting things I can’t quite share yet!
Michael Fountain, Principal Product Manager
What were your team’s big goals for 2016?
We aimed to make huge strides in improving the developer experience this year. We improved account security through the introduction of API tokens, and enhanced our reseller offerings with G-Suite. We’ve also focused on greater transparency with the the Developer Hub and Enom Status page going live in 2016.
Which feature, service, or product was introduced to Enom this year that you are most proud of?
I’m most proud of the API tokens, which really are an exponential improvement in account security, as well as the integration with G-Suite, because of the great work the team put in to become Google’s first wholesale partner to offer their productivity apps this way.
What part(s) of the Enom experience do you see yourself looking to improve in the new year?
Going into 2017, we’re really happy to start putting our WHMCS integration to work for our resellers. Encryption Everywhere, which is already available via the API, will provide a lot of value for the entire Enom platform in the new year.
Any other reflections on Enom in 2016?
I’m really happy to see the improvements we made to the user interface this year. I’m also excited that the groundwork we’ve laid for widgets will start paying off in 2017.
Jessi Alva, Sr. Product Manager
What were your team’s big goals for 2016?
We started the year with a new leadership team to bring a focus to our product vision, and we’ve made many improvements in our offerings and user experience. We added a major new value-added service, G-Suite, and have a new blog and status page to help communicate with our customers.
Which feature, service, or product was introduced to Enom this year that you are most proud of?
We finally began our long-awaited redesign of Enom.com, launching a new site and branding in June. The site is built on a new CMS that allows us to make changes in real time, something that was wishful thinking just a year ago.
What part(s) of the Enom experience do you see yourself looking to improve in the new year?
Behind the scenes, we’ve really improved on our development process, and are getting better in terms of product planning. We’re going to start 2017 with a complete product roadmap which we’ll be able to share with our customers soon.
Brandon Poier, Product Manager
What were your team’s big goals for 2016?
The Platform/RegDev team launched 40 nTLDs onto the Enom platform this year. That included supporting 43 “phase shifts,” 40 General Availability events, and 15 Early Access Programs. We also introduced Super Check, a tool that improves registry communications on domain checks.
Which feature, service, or product was introduced to Enom this year that you are most proud of?
This year we implemented an internal administrative tool called “God Mode,” which was a product of a company-wide hackathon. God Mode saves valuable time for many departments and employees, including Support and Sales teams which can now assist customers much faster with this tool.
What part(s) of the Enom experience do you see yourself looking to improve in the new year?
Next year we’ll be kicking off work on the next generation Pricing Engine (PEG) to replace our legacy pricing engine.
