Retrieve the customer service contact information for a domain name account.


Use this command to retrieve customer service contact information for an account. If there is a PDQ subscription associated with this account, this command can return the PDQ contact information. Otherwise, this command returns the Billing contact information.


All resellers have access to this command.

Implementation on

Log on to with Login ID resellid, password resellpw.

Clicking the my site tab calls the GetServiceContact command.


The query must meet the following requirements:

  • The login ID and password must be valid.
  • The domain name must belong to this account.

Input parameters

Build the query string using this syntax:


Parameter Status Description Max Size
UID Required Account login ID 20
PW Required Account password 20
Service Optional Use Service=PDQ to return the contact information for this account’s PDQ subscription. If the Service parameter is omitted, the Billing contact information is returned. 20
ResponseType Optional Format of response. Permitted values are Text (default), HTML, or XML. 4


Returned parameters and values

Parameter Description
Organization Name of contact’s organization
Address1 Contact address, line 1
Address2 Contact address, line 2
City Contact’s city
StateProvince Contact’s state or province
PostalCode Contact’s postal code
Country Contact’s country
Phone Contact’s phone number
Fax Contact’s fax number
EmailAddress Contact’s email address
URL URL of PDQ site, if any
ResellerKey Reseller key of PDQ site, if any
Command Name of command executed
ErrCount The number of errors if any occurred. If greater than 0 check the Err(1 to ErrCount) values.
ErrX Error messages explaining the failure. These can be presented as is back to the client.
Done True indicates this entire response has reached you successfully.



  • The default response format is plain text. To receive the response in HTML or XML format, send ResponseType=HTML or ResponseType=XML in your request.
  • Check the return parameter ErrCount. If greater than 0 the transaction failed. The parameter Err(ErrCount) can be presented to the client. Otherwise process the returned parameters as defined above.