Retrieve a menu of reasons for cancelling a goMobi subscription.


Use this command to retrieve a menu of reasons for cancelling a goMobi subscription.

This command is suitable to use in conjunction with the GM_CancelSubscription command:

  • GM_GetCancelReasons populates a dropdown menu of reasons for cancelling, and GM_CancelSubscription submits the cancellation request.


All resellers have access to this command.

Implementation on

Log on to with Login ID resellid, password resellpw.

Click a link in the Mobile Domain column.

Click Cancel Service.

The Select Reason dropdown menu is populated by the GM_GetCancelReasons command.


The query must meet the following requirements:

  • The login ID and password must be valid.

Input parameters

Build the query string using this syntax:


Parameter Status Description Max Size
UID Required Account login ID 20
PW Required Account password 20
ResponseType Optional Format of response. Permitted values are Text (default), HTML, or XML. 4


Returned parameters and values

Parameter Description
Reason Reason for cancelling a goMobi subscription
ID ID number associated with this reason
Command Name of command executed
ErrCount The number of errors if any occurred. If greater than 0 check the Err(1 to ErrCount) values.
ErrX Error messages explaining the failure. These can be presented as is back to the client.
Done True indicates this entire response has reached you successfully.



  • The default response format is plain text. To receive the response in HTML or XML format, send ResponseType=HTML or ResponseType=XML in your request.
  • Check the return parameter ErrCount. If greater than 0 the transaction failed. The parameter Err(ErrCount) can be presented to the client. Otherwise process the returned parameters as defined above.