Cancel a goMobi subscription.


Use this command to cancel a goMobi subscription.

This command is suitable to use in conjunction with the GM_GetCancelReasons command:

GM_CancelSubscription command submits the cancellation request, and GM_GetCancelReasons populates the menu for reasons to cancel.


All resellers have access to this command.

Implementation on

Log on to with Login ID resellid, password resellpw.

Click a domain name.

On the subscription details page, click Cancel Service.

The Cancel Service button launches the GM_CancelSubscription command.


The query must meet the following requirements:

  • The login ID and password must be valid.
  • The goMobi subscription must belong to this account.

Input parameters

Build the query string using this syntax:


Parameter Status Description Max Size
UID Required Account login ID 20
PW Required Account password 20
SubscriptionID Required Identification number of the subscription to be cancelled. To retrieve subscription ID numbers, use the GM_GetSubscriptions command. 8
ReasonID Required Reason for cancellation. Permitted values are: 1 No longer needed 2 Not as expected 3 Price/value 4 Technical issue 5 Support issue 6 Unsupported functionality 7 Other reason not listed You can retrieve these reason identification numbers and descriptions using the GM_GetCancelReasons command. 1
Comment Required User’s comments 250
ResponseType Optional Format of response. Permitted values are Text (default), HTML, or XML. 4


Returned parameters and values

Parameter Description
Success Success status of this query
Command Name of command executed
ErrCount The number of errors if any occurred. If greater than 0 check the Err(1 to ErrCount) values.
ErrX Error messages explaining the failure. These can be presented as is back to the client.
Done True indicates this entire response has reached you successfully.



  • The default response format is plain text. To receive the response in HTML or XML format, send ResponseType=HTML or ResponseType=XML in your request.
  • Check the return parameter ErrCount. If greater than 0 the transaction failed. The parameter Err(ErrCount) can be presented to the client. Otherwise process the returned parameters as defined above.