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eNom Civil Subpoena Policy


eNom, Inc. Civil Subpoena Policy

eNom's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except under limited circumstances such as when necessary to comply with ICANNís WHOIS publication requirements or when required to comply with law or legal process properly served on eNom or one of its affiliates.


Valid Subpoenas

If you seek the identity or account information of an eNom customer in connection with a civil legal matter, you must fax, mail, or serve eNom, Inc. with a valid subpoena. Valid subpoenas are those issued by (a) any U.S. federal court or (b) the courts of the State of Washington, or any other State in which eNom has qualified to do business. eNom may waive the requirement and respond to a subpoena issued by a state or local court located outside of Washington State, or any other State in which eNom has qualified to do business in limited circumstances and at its discretion. eNom will not respond to subpoenas, or analogous discovery mechanisms, issued by courts outside of the United States due to the inherent difficulties in validation.


Background Documentation

eNom reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the eNom customer information is related to the pending litigation and the underlying subpoena.


Submission of Subpoenas

eNom is located in Kirkland, Washington and all civil subpoenas should be served at that location or sent by registered mail to:


Compliance Department
eNom, Inc.
5808 Lake Washington Blvd. NE
Ste. 300
Kirkland, WA 98033

Alternatively, the civil subpoena can be faxed to:

(425) 298-2795
Attn: Compliance Department

Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena issued by an appropriate court, eNom may promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, eNom may not immediately produce the customer information sought by the subpoena and may provide the customer an opportunity, within the response time provided by eNom in the subpoena, to move to challenge the subpoena in court. eNom reserves the right to charge an administration fee to the customer by charging the customerís eNom account.


Fees for Subpoena Compliance

eNom may charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the eNom invoice. Checks should be made out to eNom, Inc. eNom's subpoena compliance costs are as follows:

  • Research - $75.00/hour
  • Federal Express - Cost as Billed
  • Copies - $.25/page

Policy Regarding E-mail or Other Electronic Communications

Except as required by an order in accordance with 18 U.S.C. ß2701 et seq. issued by a court of competent jurisdiction, eNom will not produce the content of e-mail or other electronic communications.


Reservation of Rights

Notwithstanding any of the above, eNom reserves the right to challenge the validity of any subpoena or otherwise move to quash or take such other action to secure an order from the relevant court that eNom is not required to respond to the subpoena.


Modification of Policy

eNom reserves the right to modify this policy at any time in its sole discretion.


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