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Email Forwarding FAQs


What is Email Forwarding?

Email Forwarding is simply our automatic email forwarding service. People address email to your mailbox at your domain name, and we forward it to your "real" email address at Hotmail, Google Mail, or wherever. It’s an option that gives you an easy way to reinforce your branding.

What is the difference between Email Forwarding and POP Email?

Email Forwarding redirects an email written to your domain name (for example, John.Doe@example.com) to a true email box/account (for example, John.Doe@hotmail.com); any responses come from the forwarding address (in the example, the hotmail address). POP Email is a full email service: Our servers receive and store emails, and your responses come from your own domain name. Because of that, POP Email lends a greater air of professionalism to your business.

How do I set up Email Forwarding?

Log in and click "My Account". Click "Registered Domains". Click the domain for which you want to set up Email Forwarding. Click "Email Settings". In the "Service Selection" menu, select "Email Forwarding".

In the "Catch-all Email" row, type the email address you want all misaddressed email to be sent to (usually, this is mail that is addressed to mailboxes that don’t exist). Type a mailbox name (for example, if you wanted to set up email address john.doe@example.com, the mailbox name is "john.doe"). In the "Forward to" column, type the forwarding email address, such as your Hotmail or Google Mail address. Click "new row" to add another mailbox. When you finish adding mailboxes, click "save".

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