eNom - domain name, web site hosting, email, registration

What is PDQ?
PDQ is eNom's private label service. It is a complete e-commerce domain registration and services web site that is customized to your organization. With PDQ, we provide your web site hosting, merchant credit card processing, and complete account based domain registration and management system.

PDQ Illustrated:
Click on the links to see a screenshot and comments on PDQ.

Setting up PDQ is as easy as 1-2-3-4-5.
You get to Customize Content, Customize the Look, and even Setup Your Prices.
All this while enom takes care of the hosting and the Merchant Services.
Just imagine having your own eNom site such as Advanced Name Spinning the simple to use and powerful Domain Manager and Domain Control Panel.
Finally, all accounts will be created as sub-accounts. Then you can access your Commission Account for your available commission.

Can I view a published example of PDQ before I sign up?
Of course! Please go to http://www.registerPDQ.com to look around. Please note that this site takes live registrations. So if you register a domain name you will be charged.

Who can sign up for PDQ?
Any eNom reseller customer can sign up for PDQ. To become an eNom reseller, please send an e-mail to sales@enom.com.

What is the difference between PDQ and Registry Rocket?
PDQ is a complete e-commerce web site which you can customize for your organization. RegistryRocket is a basic registration program with limited domain services. It is a standardized website with minimal options.

How much does PDQ cost?
There is an annual hosting fee of $99 for PDQ. Any transactions that involve receiving money will be assessed a transaction fee of $0.95 plus 3% of total transaction amount. All transaction fees will be deducted from your commission account.

How soon can I be up and running with PDQ?
We provide you with a wizard that walks you through the steps necessary to set up your PDQ site. Your site can be set up and published within 15 minutes!

What services can I offer with PDQ?
With PDQ you can offer these eNom services at no extra charge:

Dynamic DNS
Website Creator Lite
Name-my-Phone
Name-my-Map
Advanced "Name Spinners"
100 email addresses
web/URL forwarding
and more

How do customers get to my site?
When signing up for PDQ you will give us the domain name that you would like to use for your new site (this domain has to be registered in your account). We will automatically set the domain to resolve to your new site once you publish it.

Can I use my own merchant processing account?
Currently you cannot use your own merchant processing account with PDQ

How do I control the prices I charge for various services?
When setting up your PDQ site you will be prompted to enter the prices you would like to charge for each service and for each domain extension (com, net, biz, etc...). You may also update these prices at anytime by visiting the PDQ section of your account.

How are commissions calculated?
Commissions for transactions that take place on your web site are calculated as follows:
(Amount billed to your customer) - (Your cost) - (Transaction fees) = (Your Commission).

How do I receive money earned from sales on my site?
All commissions earned from your transactions will be placed in your commission account. Your commission account can be accessed by logging into your eNom account and clicking on "resellers", "sub-accounts", and then "access commission account". Your commission balance can be transferred into your eNom account balance or you can request a commission check.
Please note, all checks are issued in U.S. Dollars. We are unable to send funds via wire transfer at this time.

How do I track PDQ sales?
You can log into your eNom reseller account and view your transaction history. This will show a summary of all PDQ transactions including the amount, date, transaction detail, commission earned, and transaction fees charged.

How can I view accounts created on my site?
Any new account created on your PDQ site is a retail sub account of your eNom reseller account. You can view these accounts by clicking on "resellers" and then on "sub accounts" once you have logged into your eNom account.

How can I view the domains purchased on my site?
All domains registered on your PDQ will be placed in the retail sub account belonging to the account holder. To view these domains you can either go to the sub account management section and find the appropriate account, or you can click on the sub account tab of your domain manager.

What e-mail confirmations will my customers receive?
Your customers will receive an e-mail confirmation after each purchase has been processed by our order processing system. Your customers will also receive automated renewal notices when their domain is about to expire. All e-mail correspondence will come from your organizations name and e-mail address specified when setting up your PDQ site.

What happens if there is a fraud purchase?
We have built a sophisticated fraud detection system which is provided to you on your PDQ site at no cost. Each reseller is also encouraged to monitor their purchases for possible fraud. Any fraud purchases that are detected by us within 24 hours of purchase will be completely reversed and no transaction fees will be incurred by you.
If a fraud purchase is detected after this time period, but is within 5 days of purchase, eNom will delete the domain and reverse your registration fee. Any fraud purchase and charge backs that occur after 5 days of purchase will be handled by reversing any commissions earned, and charging the domain to you at cost. In any event, no transaction fees will be reversed.

If you have any additional questions, please contact the eNom® Support Center.