eNom - domain name, web site hosting, email, registration

How do I renew a name?
Click on "My Domains", click on the domain you want to renew. From the "Domain Control Panel" you will see a button to "Add Years". Click it and add the number of years to your cart.

Does eNom supply a way to automatically renew my name at the end of the registration term?
Recently eNom has set up that option as a default for all domain names. If you are not sure whether your domain name has "Auto Renew" on, go to the Domain Control Panel, in the "Utilities Box" click the link called "Set Reg-lock/Auto-Renew Options", follow instructions.

I want to register all of my domains for an initial 2 years. How do I do this?
Click on "home". Click on "Settings" (blue menu). From here you can change the default amount of years you register your Domain Names for.

Is my billing contact information going to be shown in the whois?
Yes. We are required to supply this information to the general public.

If I am purchasing more than 250 domain names, and I don't need the use of eNom's servers, OR e-mail forwarding, can I get a more competitive price than usual?
Please call or send an email to sales@enom.com

Can I pay by personal check for eNom's services?
Yes, we actually encourage check transactions. Especially from our resellers. Be sure to include the LOGIN name of your account so we know where to post the funds. You can send a check for any amount, and we will post it to your account the same day received. Please send checks to the address in our about us page.

Can I get a receipt for my domain name?
We do not provide receipts. Our whois database is the authority for who owns the domain. You can login to your account and click on "Transactions" or "View Orders" to get a listing of each order for a domain purchase, transfer or renewal. By clicking on the order number, you can get the details for that purchase.

Can I get a list of all the transactions that I have made?
Yes, from home you can click the "Transactions" menu item (blue) to view your transaction history.

I registered and purchased a name, then noticed that I misspelled it. Can I delete it and get my money back?
Sorry, no, all sales are final.

I lost my user ID and password, how do I retrieve it?
Call us here. We will ask you a few questions to verify your identity and we will email the information to you.

eNom's Registration Agreement says something about having to pay $200 for re-instatement of a domain name, could you explain?
The $200 fee is * not * the fee to register a domain name or the fee to renew a domain name. It is the fee to re-instate the name after the payment was denied. It is used, for example, in the following circumstance:

A user registers a name and pays for it with a credit card.
Later, the user denies to the credit card company that he registered the name.
The credit card company refunds money back to the user and takes funds out of eNom's bank account. Thus, the user has the name but did not pay for it, even though eNom has paid for it.
Therefore, we will put the name "on hold" so that the user does not have access to it, thereby "taking back" the name from the user.
After all this, the user decides he wants the name after all.
He would have to pay us $200 for us to reinstate the name to him and take the name "off hold".

So far, this circumstance has never happened at eNom.

What is the price for DNS Hosting Only of a domain name?
eNom charges the same pricing structure for DNS Hosted names as for names Registered with us. If you are a reseller, your price is listed on your Customer Information page. All other users can view a price chart at http://www.enom.com/pricing.asp.

If you have any additional questions, please contact the eNom® Support Center.

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